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1fr}@media (width<=900px){.autonomyOptions,.autonomyLegend,.agentDecisionGrid{grid-template-columns:repeat(2,1fr)}}@media (width<=620px){.autonomyHero{display:block}.autonomyShield{text-align:left;margin-top:24px}.autonomyShield>div{margin-left:0}.autonomyOptions,.autonomyLegend,.agentDecisionGrid{grid-template-columns:1fr}}.inboxHero{color:#fff;background:linear-gradient(135deg,#14372a,#102920);border-radius:18px;margin-bottom:18px;padding:27px 32px}.inboxHero h2{margin:10px 0 8px;font-size:28px}.inboxHero p{color:#afc0b9;max-width:700px;margin:0;font-size:12px;line-height:1.6}.mockConversationPanel{margin-bottom:17px}.mockConversationForm{grid-template-columns:1fr 1fr 2.4fr auto;gap:9px;display:grid}.mockConversationForm input{margin:0}.mockConversationForm button{color:#fff;background:#173e30;border:0;border-radius:9px;min-width:135px;font-weight:800}.inboxLayout{grid-template-columns:330px 1fr;align-items:start;gap:17px;display:grid}.conversationList,.conversationThread{min-height:590px}.conversationItems{margin:0 -4px}.conversationItem{text-align:left;background:0 0;border:0;border-bottom:1px solid #edf1ef;grid-template-columns:42px 1fr;gap:10px;width:100%;padding:12px 10px;display:grid}.conversationItem:hover,.conversationItem.selected{background:#eef7f2;border-radius:10px}.conversationAvatar{color:#19875d;background:#dff4e9;border-radius:12px;place-items:center;width:40px;height:40px;font-size:13px;font-weight:800;display:grid}.conversationPreview{min-width:0}.conversationPreview>div{justify-content:space-between;gap:8px;display:flex}.conversationPreview b{color:#2a4036;font-size:11px}.conversationPreview span{color:#809088;font-size:8px}.conversationPreview p{color:#6f7f77;white-space:nowrap;text-overflow:ellipsis;margin:5px 0;font-size:9px;overflow:hidden}.conversationPreview small{color:#239b6b;font-size:8px}.threadEmpty{text-align:center;color:#87958e;align-content:center;justify-items:center;min-height:500px;display:grid}.threadEmpty>div{color:#25a873;background:#eef7f2;border-radius:50%;place-items:center;width:52px;height:52px;margin-bottom:12px;font-size:21px;display:grid}.threadEmpty b{color:#354a40;font-size:12px}.threadEmpty p{max-width:280px;font-size:10px}.threadHeader{border-bottom:1px solid #e8eeeb;justify-content:space-between;align-items:center;padding-bottom:16px;display:flex}.threadHeader b,.threadHeader span{display:block}.threadHeader b{color:#293f35;font-size:14px}.threadHeader span{color:#8a9790;margin-top:3px;font-size:9px}.threadStatus{color:#52675d;background:#edf4f1;border-radius:15px;padding:6px 10px;font-size:9px;font-weight:800}.threadStatus.pending_human{color:#9b681c;background:#fff1dc}.threadStatus.waiting_customer{color:#1b875c;background:#e8f7ef}.messageThread{min-height:300px;max-height:500px;padding:19px 2px;overflow-y:auto}.threadMessage{border-radius:12px;max-width:76%;margin-bottom:12px;padding:11px 13px}.threadMessage>span{margin-bottom:5px;font-size:8px;font-weight:800;display:block}.threadMessage p{margin:0;font-size:11px;line-height:1.55}.threadMessage.inbound{color:#34483f;background:#f0f3f1}.threadMessage.outbound{color:#fff;background:#183d30;margin-left:auto}.threadMessage.internal.suggestion{color:#285043;background:#eef9f3;border:1px dashed #aad7c3;max-width:88%}.threadMessage.suggestion>span{color:#1b9a68}.conversationDecision{background:#fafcfb;border:1px solid #dce8e2;border-radius:12px;margin:0 0 15px;padding:15px}.decisionHeader{justify-content:space-between;align-items:center;display:flex}.decisionHeader span{color:#25a671;letter-spacing:.8px;font-size:8px;font-weight:800}.decisionHeader b{color:#20865f;background:#e8f7ef;border-radius:12px;padding:5px 8px;font-size:9px}.conversationDecisionGrid{grid-template-columns:repeat(3,1fr);gap:8px;margin-top:12px;display:grid}.conversationDecisionGrid>div{background:#fff;border:1px solid #e5ece8;border-radius:8px;padding:10px}.conversationDecisionGrid span,.conversationDecisionGrid b{display:block}.conversationDecisionGrid span{color:#98a49e;margin-bottom:4px;font-size:7px;font-weight:800}.conversationDecisionGrid b{color:#34493f;font-size:9px}.approveButton,.transferButton{border-radius:8px;margin-top:12px;padding:10px 13px;font-size:10px;font-weight:800}.approveButton{color:#fff;background:#1d9b69;border:0}.transferButton{color:#4d6258;background:#fff;border:1px solid #d9e2de;margin-left:8px}.humanReplyForm{border-top:1px solid #e8eeeb;grid-template-columns:1fr 90px;gap:8px;padding-top:15px;display:grid}.humanReplyForm input{margin:0}.humanReplyForm button{color:#fff;background:#173e30;border:0;border-radius:8px;font-weight:800}@media (width<=1000px){.mockConversationForm{grid-template-columns:1fr 1fr}.mockMessageInput{grid-column:1/-1}.inboxLayout{grid-template-columns:1fr}.conversationList,.conversationThread{min-height:auto}}@media (width<=620px){.mockConversationForm{grid-template-columns:1fr}.mockMessageInput{grid-column:auto}.conversationDecisionGrid{grid-template-columns:1fr}.threadMessage{max-width:90%}}